Dear Sir/Madam,
Thank you very much for your kind co-operation.
Kindly take note that I'd received an email from Amazon for Prime membership activation against subject order (a Dell laptop).
Despite the multiple attempts, the given link is not working stating it is not valid.
Although, I've talked with Amazon customer care in this regards, and I've response as follow:
1st - we have registered a complaint and it will be resolved within 48 hours.
2nd - I am transferring your chat to the concerned team who will investigate this matter and will take proper action.
3rd - I can arrange a call for you right now, you can have word with us through live medium for the better assistance.
4th - After getting a call, they was no sound after say 'Hello'.
5th - there is a relevant Team for this issue which would be available at 8 am morning
so we request you to connect with us in the morning (while on Amazon website us has mentioned that they're available 24/7). Unfortunately, we won't be able to assist you further on this issue, but we'll be willing to provide any help you may need in the future .
As there is no additional action we can take over this matter, I am forced to release this chat. Thank you for shopping with Amazon.
6th - id attempted a call to Amazon CC, and I'd a call as well. While I was explaining the issues, they talked for a minute and said it should be working.
After 2 minute, they were sitting silently around 15 minute so I disconnected the call.
I kindly request you please look into this at the earliest possible.
Thank you,
Prince
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