Amazon India — amount paid but book not delivered even after 2 weeks

Address:	Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India.
Website:	www.amazon.in

I have made full payment of rs 455.00 online for the book, icse physics - 6, 2019 ed., viva education on 18 june 2020. The said book was supposed to be delivered by amazon latest by 8 july 2020. Two weeks have passed, neither amazon has delivered the book nor responding to my query. They should immediately send me the book or else refund the amount with compensation for the delay.