Amazon India — Apple mobile phone ontime and found no resolresolution until today | |||||
I had order iphone 7 red (order #[protected] on 17th May which was during sale period (14th to 18th May 2017). The expected delivery was 23rd May which I haven't received till date. I got in touch with Amazon customer service but and they commit they will provide regular update. I had word around 7 Amazon executives and none of them have call back or email with an update. For raising replacement request I waited till 27th May. Further replacement request to get initiate they are taking 2 more days and when I requested for faster delivery they clearly denied and sated it would be regular mode. Bottom line is customer are getting suffered even if something went wrong within their internal teams and keep customer waiting until they complete investigation which would end with a week or month. I have an recording clip were Amazon executives denies for there own commitment. Was this information helpful? | |||||
Amazon India customer support has been notified about the posted complaint. | |||||
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