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Amazon India — asus vivobook e12 e203nah-fd009t

I have 2 major complaints.

1. I ordered a lap top on 22nd January, 2018 ASUS VivoBook E12 E203NAH-FD009T with 4 GB RAM. But they sent only 2 GB instead of 4 GB. They are not returning the balance amount.

2. 10 % cash back they offered while HDFC card payment. They did not pay the cash back yet.
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I have purchased online product
Then I returned product because product is Defects
Not Refundable Money last 14 Day
Amazon say me more time and Miss behaviour to me..
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