Amazon India — big fraud by amazon: ordered honor play from but received soap inside iphone 6 box

Address:New Delhi, Delhi, 110009

Https://www.youtube.com/watch?v=wfVLfDRRvNM&list=UUc014oTLg88BMF6xutPkjqQ

Ordered honor play from but received soap inside iphone6 box. Contacted amazon to solve this issue, but their attitude is worst to say the least. They are talking like robot, at first they said that it will take 48 hours and now they say to wait till 31 jan. What i am asking is my hard earned money back but they are acting like cheats. Extremely disappointed by amazon, being a prime customer more so. The mental harassment done by amazon is very difficult to take. Whenever calling them they are resorting all sorts of manoeuvre to not accept my complaint. Financial and mental duress caused by amazon to me.
Luckily, i made video, so guys please be careful with amazon. Take extreme precautions.

Seller: darshita electronics
Courier: amarex
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Amazon India customer support has been notified about the posted complaint.
Jan 27, 2019
Updated by rohit7707
They said that they will neither refund nor will provide replacement.
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