Amazon India — body gym stamina air bike

Address:	680683
Website:	www.amazon.in

Amazon order no:[protected]; fedex tracking no:[protected]
Dear sir/madam,
With refer to the above details i purchased "body gym stamina air bike" equipment during the month of september. Initial submission date was 2-october, 2017. Then changed to 16th october, 2017. But still there is no update. I already chatted with customer care executives 3 times, latest with mr. Anand. Which they confirmed material will get delivered at right time.
But still no response.
Now when i checked the above fedex tracking number, status is shown as equipment is going to return back.
I need your kind attention on this subject in order to get the item or reimburse the amount which i already paid.