Amazon India — cancellation of order without customer mandate also without prior information

Dear sir,
I booked a mobile (Nokia5) online at offer price rs. 6299.00 through amazon india co. Vide order no.[protected] on 09aug2019. It has been dispatched on same day vide tracking no.[protected] & informed that will be delivered by 11aug 2019. But my order has been cancelled on 11aug 19 without any prior information & my mandate also without any specific reason. I have been informed on 12 aug 19 when sale on offer has been expired. I have been informed that your order has cancelled & money is refunded within 2 to 4 days also said to place fresh order. If i order now same item it is costing rs. 7990.00 that means i am in loss of appx. Rs. 1700.00 which is due to the carelessness of the amazon india co. Which i'll have to bear.

Now i request you to replace my order for same item on same offer price because i already paid money for that & i don't want refund for that besides i want the item which i ordered within stipulated time of sale. Moreover if it has been informed me within time i would have booked the item within sale then i shouldn't have complaint. But in this present scenario the amazon india co. Is very much responsible for that. Kindly resolve the matter with satisfaction level. If not so then i will be required to go to consumer court for same complaint.


Thanking you
Hanuman prasad