Amazon India — Canon EOS 700D 18MP Digital SLR Camera (Black) with 18-55mm IS II and 55-250mm IS II Lens, 8GB card and Carry Bag

Address:	Kalahandi, Odisha, 766001
Website:	amazon.in

Dear,

Order no with Amazon :[protected]
ASIN: B00VT61IKA
Item: Canon EOS 700D 18MP Digital SLR Camera (Black) with 18-55mm IS II and 55-250mm IS II Lens, 8GB card and Carry Bag

This product was ordered from Amazon on 25th June 2017, On 29 June the Product was showing as dispatched in website (It is showing the same now.Screenshot attached)
on 6th july i received an email saying that the Order has been cancelled and refund has been initiated.
Reasons for complaining:
1. Without confirming with the me, the order was cancelled .I needed the product not the money back.
2. The Item even though it was saying as dispatched was not really dispatched as was confirmed by the Customer care, which means Amazon India is showing false Information to Clients .
3. The seller claims that the product was damaged during delivery in which case Amazon India Should have given me a replacement but they are not doing so .

Please note : I have paid the entire amount via Credit card amounting to approx 40, 000 Indian rupees.

I would like you to take proper action against to prevent such things happening in future.

Thanks,
Kishor Kukreja