Amazon India — can't attempt delivery, company refuse to give my money that I already pay.

Address:Jaipur, Rajasthan, 302017
Website:www.amazon.in

Dear Sir,
I am From India I order on www.Amazon.in But I Really Need Help With you...ORDER NO. #[protected] Apple iPhone 7 (Rose Gold, 32GB )
I order my product on 8-feb And 12-feb is the Delivery date on that day i received delivery conformation Message but i Can not received any Product . Amazon company Refuse to Give my money By Saying that Product was delivered, etc When i complaint amazon he said our company give you full money than i coperate to us after some days he gives me execuses for refund..
And Investigation team Also saying that product was delivered I can not understand Product Can received by me Than why he said that i received product That means Totaly FAKE, these company earn money by wrong way ..??? Because the amazon company only says that the product delivered on your address, that is Really stupid answer ...Product delivered on my address or may be not BUT not Delivered to me ...THIS IS NOT MY FAULT THAT YOU DELIVERED TO WRONG PERSON ...Delivery man asked any proof when product give to us ...Any proof that he delivered only to me???
Sir Amazon team was said that Product was delivered On my Address And I received Also, and this sentence repeated by many times ., I Know Very well that
Your Transportation team have Non-of proof this ???
Product was delivered on my address but i can not received That was Your team Also know very well 'I Don't know who Received product or may be not
I Only know This That i Can not received my product And You Refuse to Give Money By give Many Excuses.
Sir, Please One time You think What Can you do On my space one time think about mybehalf..??
I also File FIR But POLICE says That i have many cases related to this matter But they Can not be solve And Than I Complaint on consumer Complaints.
Sir, I am the Farmer my parents give me education by faced many problems This money lot's of matter to my family Help me to give my money that i already pay...
My Last expectation With you i said many Times that i was not received the product Than why are you Not trusting me PLEASE HELP TO GIVE MY MONEY And Let me Out of This Problem..??
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Amazon India customer support has been notified about the posted complaint.
Apr 11, 2018
Updated by Akki meena
i can return product on amazon by the reason of defective product or replacement 1-2 times on my account this is not mean that this issue amazon company use to refuse to give my money ..
this E -mail send from amazon...

Hello,

Our records indicate that you have requested refunds for your Amazon.in orders because items were missing from the parcels.

Occasional problems with orders are expected in the normal course of business. However, we have noticed that the volume of delivery problems associated with your account is unusually high.

When unusual account activity such as this comes to our attention, we evaluate each account on a case-by-case basis to determine if additional action or account closure is necessary. Per our policies, placing an order for any reason other than a genuine attempt to purchase the merchandise is prohibited.

You can view our Conditions o[censored]se here:
https://www.amazon.in/gp/help/customer/display.html/?&nodeId=[protected]

We understand that items may occasionally be lost or damaged in transit and in these instances a refund or replacement may be issued. If there is a problem with orders being delivered to a specific address, you may wish to specify an alternative.

Please respond to this email within 30 days if you received this message in error, or if you would like to clarify the order activity.

Sincerely,

Account Specialist
Amazon.in
www.amazon.in
Apr 12, 2018
Updated by Akki meena
The e-mail i updated on yesterday this was amazon company send me on febraury 2018
After 5-6 ago of the date of order on amazon.in
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