Amazon India — Charge Dispute form


My account number[******0143]
Customer id[protected]
I purchased a product on amazon on 31th August 2021 using my canara bank debit card. The amount was debited as well the order was declined.

I have contacted the customer care of both amazon and canara bank.
Amazon said that since the amount was not received, the order was hard declined.
Canara band said that the amount transaction was successfull to amazon side. And they have also raised ticket(ticket id:2122AZ4861) for this on 8th Sep2021 and asked me to wait untill 17th sep so that your amount might be credited back. Today is 19th sep 2021. I Still have'nt received my money back.

I still don't know from which side this issue was created.

I had contacted canara bank customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking ombudsman.
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Amazon India customer support has been notified about the posted complaint.
Sep 19, 2021
Updated by SriYamunaDevi
My amount was not credited back. the issue is marked as resolved immediately when I raised it.,
Complaint comments 


Sir rrn no[protected]
Sir my refund is generated by amazon but my bank is not credited it tells that talk your merchant for this i will reverse transaction due to fail this is held on 18 oct 2021 sir give me solution and credited my amount 999/-

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