ADVERTISEMENT

Amazon India — Charge Dispute form

Hi,

My account number[******0143]
Customer id[protected]
I purchased a product on amazon on 31th August 2021 using my canara bank debit card. The amount was debited as well the order was declined.

I have contacted the customer care of both amazon and canara bank.
Amazon said that since the amount was not received, the order was hard declined.
Canara band said that the amount transaction was successfull to amazon side. And they have also raised ticket(ticket id:2122AZ4861) for this on 8th Sep2021 and asked me to wait untill 17th sep so that your amount might be credited back. Today is 19th sep 2021. I Still have'nt received my money back.

I still don't know from which side this issue was created.

I had contacted canara bank customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking ombudsman.
+2 photos
Was this information helpful?
No (2)
Yes (4)
Amazon India customer support has been notified about the posted complaint.
Sep 19, 2021
Updated by SriYamunaDevi
My amount was not credited back. the issue is marked as resolved immediately when I raised it.,
Complaint comments 
Share
Tweet

Comments

Sir rrn no[protected]
Sir my refund is generated by amazon but my bank is not credited it tells that talk your merchant for this i will reverse transaction due to fail this is held on 18 oct 2021 sir give me solution and credited my amount 999/-

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    18388
    Pending
    0
    Resolved
    1345
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information
    ADVERTISEMENT