Amazon India — cheat me and cancelled my order without my permission.

Address:	Paschim Medinipur, West Bengal, 721132
Website:	www.amazon.in

Sir, i ordered a phone named redmi 5a from amazon.in on 16.06.2018 at a price of rs.5500/-. The expected date of delivery was in betwen 19-22 june. But today early morning i got a message from amazon company that your order (Having order no -#[protected] has been cancelled and if paid amount will be credited to your account. I checked my amazon account and i found that order has been cancelled and amount refunded to my amazon pay balance worth rs.5500/- than after i consult without delay to amazon customer care (Executive supervisior shri kundan jee) regarding this matter. The customer care representive explain me about that, the seller was unable to dispatch the product on time so, i cancel your product. When i ask from him about the solution of this problem than without any hesitation he told me that you will have to book the order again.
Now, the problem is when i book that product (I. E redmi 5a) the price was rs.5500/- and at present the increased price is rs.7800/- approx now the difference of price is too high to pay or manage. The company knows very well about this price difference thats why they cheat the customers. When i briefed them regarding this problem they again advice me to order the product again and also explain that there is no provision to reorder the same product from their side. Now, it is very critical condition/ painfull experience for me to handle this situation because i already promise some one to deliver the product as a gift from my side on special occassion and on expected date, but since the product is cancel by the amazon company by himself it is against my reputaion and mental harassment.

At last it is my request to take this complain seriously and take quick and strict action against the company so that in future they donot atlest try to cheat any one more and regarding my problem the company should pay the fine against my order.

Enclosure herewith supported document related to refund of amount and including order no.

Thank you...
Prashant singh
[protected]