Amazon India — cheating and false assurance about product delivery

Address:Dakshina Kannada, Karnataka, 574201
Website:Www.amazone.in

On 8th oct i have ordered the epson printer and contacted customer support to deliver the product next day. But executive said that if i become a prime member i can get product 24-48 hours. However i cancelled thr order and immediately became a prime member by paying 499 (Because this product was highly required). But today its 5th day but not yet recived. It has caused huge damage to my business. Meanwhile 4 times i have contacted customer support executive. They said they vl do needfull. But no action. So i am planning to complaint in consumer court.
Order (#[protected] of "epson l361 multifunction.
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear jamaluddeenp,

If Prime membership term & conditions are framed as delivery would be done in 24-48 Hours from the purchase means you may proceed with legal by filing a case in Consumer court and explore the suitable solution with compensation. If the T&C of Prime membership framed like that, they have to complete your order without delay.

Anguraj K
I ordered nokia 6 & delevery date given on 11th October & Iam not receiced the product. I called several times to customer care they told me "By the end of the day we will delever" but iam not received yet & the message showing in website
"We’re sorry your package is late. If it hasn’t arrived by Monday, 16 Oct, please come back for more options"

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19927
    Pending
    0
    Resolved
    1458
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information