[Resolved]  Amazon India — Closing of Amazon Pay Balance Account

My name is Mohd Afsar and my mobile no is [protected] and email address id [protected]@gmail.com. I had request for closing of amazon pay balance account [protected]([protected]@gmail.com) on 14/07/2020 on customer care no after that customer care representative told me that i[censored] want to close your amazon pay balance account your amazon account will also be deleted after that I replied you can close both than my amazon pay balance account and amazon account has been deleted according to representative but yesterday I got a mail that your have not used your account since one year and your account will be inactive soon. Why I receiving such kind of mail however my amazon pay balance had closed and if they did not delete so why they did such kind of mistake. Please do a needful action and please help me to close my account and if my account has been closed I did not want such kind of mail