Amazon India — complaint on delivery executive

Address:	Khammam, Andhra Pradesh
Website:	amazon

This has reference to the order id[protected] which was scheduled to be delivered on 11th oct, 18

The delivery guy says he will not deliver to the home address and asks us to pick up from him. This is being very harsh on his / amazon part. When i was able to get the previous orders and my neighbours are able to get their orders, why on earth is the delivery guy giving such an answer. When we try to track in the amazon page, it says "the courier was unable to contact the recipient to arrange delivery". But we recieved the delivered guys contact details through message. Iam deeply disappointed with the service that amazon provides.
I need immediate intervention and an action upon delivery guy. When we called him yesterday, we were informed that he went for a movie during his delivery time and now when we call him again, he says the service is not available at our location, where we and our neighbours previously received.

False illegations will directly hut the credibility of amazon and thus their intervention is required to sort this out.