Amazon India — concern - order no:[protected]

 
1 Review
New Delhi, New Delhi District, Delhi, India
 ruchi0523 on Apr 11, 2019
Writing with the reference to the order no:[protected]Awb[protected] dated 1st april 2019.
This order was placed from the id - ani. [email protected]
I am highly thwarted with my recent purchase from amazon prime account wherein i’ve placed an order of a mobile phone of xiaomi redmi 6 (Black 3 gb ram, 32 gb rom).
The shipment delivery was scheduled on 5 april, however post receiving the order; it was observed that the seal of the packet was broken and there was no product inside the box, and invoice was also missing.
The box was delivered only with a charger and a cable
Amazon being one of the most known market brands, it left me in a shock to receive this order.
The first complaint was registered on the same day i. E. 5th april, and after several follow ups i have been informed by your customer care executive that there would be no replacement and refund. I disagree to your investigation results and request you to deliver the ordered item in original packing without any further delay.

I’m highly disappointed with your services.

Thanks,

Ruchi

Phone:[protected]

Complaint Status


[Apr 11, 2019] Amazon India customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    5%
    Complaints
    11208
    Pending
    0
    Resolved
    552
    phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    location
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    Amazon India - concern - order no: 404-8292961-0063561