Amazon India — concern - order no:[protected] | |||
Writing with the reference to the order no:[protected]Awb[protected] dated 1st april 2019. This order was placed from the id - ani. [protected]@gmail.com I am highly thwarted with my recent purchase from amazon prime account wherein i’ve placed an order of a mobile phone of xiaomi redmi 6 (Black 3 gb ram, 32 gb rom). The shipment delivery was scheduled on 5 april, however post receiving the order; it was observed that the seal of the packet was broken and there was no product inside the box, and invoice was also missing. The box was delivered only with a charger and a cable Amazon being one of the most known market brands, it left me in a shock to receive this order. The first complaint was registered on the same day i. E. 5th april, and after several follow ups i have been informed by your customer care executive that there would be no replacement and refund. I disagree to your investigation results and request you to deliver the ordered item in original packing without any further delay. I’m highly disappointed with your services. Thanks, Ruchi Phone:[protected] Was this information helpful? | |||
Amazon India customer support has been notified about the posted complaint. | |||
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