Amazon India — damaged pantry products

Address:	Ghaziabad, Uttar Pradesh, 201010
Website:	Amazon.in

with all respect i would like to bring it to your knowledge that i had order *products* from your amazon few days back. I have already sent them emails and even called on ur customer care that they have sent damaged products and they told me to contact themafter 15nov. This was not the first time. It happened with me many times, sometimes they refund sometimes they reject depends on there mood.
Now i have got my order but i would like to bring it to your knowledge that 3 of them were damaged, the oil pack was leaked and suef packet was ripped off. I have already shared the images. When i email them on 15nov they refuse to refund or exchange product.
I was expecting a perfect delivery from amazon but somehow it was not what i expected. I would like them to change them on urgent basis. Looking for your response.