Amazon India — defective product

Address:

560055

Sir on 14.1.2019 i order 5 hole anti-myopia astigmatism correctoin vision my order no is[protected]
I paid all money in advance by net banking
When i recd my parcel which was defected. The whole is very large and size also very big. Not for use
I file request for return but they are not supported me
I am troble please help me
I am try ing to talk comtomer care of amazone but they are not supported me.
Please help they cheted me.