Amazon India — delivery of product and return

Address:	Nashik, Maharashtra, 422009
Website:	Amazon.in

I have ordered various products from amazon but this time it feels like i have made a huge mistake. I received a product which was not what i expected so i initiated a return on 10th october 2018 which till today i. E. 17th october 2018 has not been picked up and everyday i receive a message that return is rescheduled because product was not ready. The person who has to pickup the product has not even once contacted me.
Worst service.