Amazon India — Delivery not cared

Address:

Jammu, Jammu and Kashmir, 180013

I booked HP Printer which was to be delivered on[protected] at Roop Nagar, JAMMU address. Since I reside in Srinagar the item was not delivered by the seller there, I booked at my Jammu address. On[protected] I was provided with the cell No. [protected] pertaining to delivery boy. I tried on 31st and 1st April also. The message was "THE DESTINATION U R TRYING TO CALL, IS NOT AVAILABLE". I was told by one of my friends that like cell number, whether the pack has been sent to Jammu is also doubtful. I was to leave for Srinagar on 2nd April, 2017 but still waiting for Amazon courier. I booked so many complaints with customer service, but of no use. They could only say the word "we r sorry for the inconveniences caused to you.
I hope Amazon will definitely introspect.

Afzal Naqash Jammu
[protected] / [protected]