Amazon India — Delivery of Product of Redmi 4

Address:	520008
Website:	Amazon.com

Sir I am customer of Amazon Recently Placed an order for Redmi 4 Mobile 32 GB in Amazon.
Order no[protected]
But I had already rescheduled the order to 4th June. Because the customer is not available at address location. He came for outside station of Kurnool.
The Amazon courier had delivered the Product at address before the reschedule.
As Amazon is not at all following the customer request. They were not caring the customer feedback. They were doing as their wish.
The Amazon customer care were actors doing perfect action regarding showing concern on customer and they blame customers are more important to Amazon.
They were great story tellers and they value customer feedback. But they were not following the customer request.
We asked to replace the order of same Redmi 4 Mobile 64 GB. They were saying impossible. In this way the Amazon is cheating their customer without any response. Customer is also unable to complain on Amazon in this Process customer should forcibly accept what Amazon is doing to their customers.
I can understand that there is no problem in delivery of product. But before delivery of product they should inform to customer it's a courtesy and without informing they delivered the product to my address.
Because here customer only placed the order. So it should reach to customer not to address. If customer is available he can directly accept the order. If not available customer he should delivery the order on scheduled date. I particularly rescheduled the delivery of order without committing a mistake.
If order had delivered on June 4th it will be beneficial to customer directly he takes the order without any delay or any third party persons.
Amazon had doing a same mistake in delivery of order to customer. They doesn't, value the customer feedback and request after placing an order.
Without any confirmation to customer like message or phone call and email. There is no need customer.
But Amazon is cheating the customer in this way Amazon always looking for customer and value customer request and feedback it's not happening. Such a way Amazon making customer as fools and believe everything what Amazon persons say.