Amazon India — different product and also damage product

Address:	Indore, Madhya Pradesh, 452010
Website:	Www.amazon.in

Sir mene redmi 5 ka mobile order kiya tha amazon pe 1 mahine phle order kiya tha order id #[protected] us din meri wife ka birthday tha to mene gift wrapup packing ne product mangwaya tha or jb mujhe wo product mila to wo pura pack tha kisi ko nhi pta ki usme kya tha jb mene meri wife ko gift diya to usne open krke dekha to ek micromax ka tuta phone mila jo bina batery ka tha iski complaint jb mene amazon se ki to unhone mere product ko lejane ke liye carier boy ko pahuchaya but us boy ne mera product lene ko mna kr diya or esa har bar hua jab bhi ko mera product lene aata to use mna kr deta ki apka product hum nhi lejaynge phir mene amazon se contact krta rha wo pickup bnwate rhe mera but ek bhi din unka carrier boy mera product leke nhi gya or ek din mujhe unki carier team se phone aaya or mujhse kha gya ki mujhe sahi product mila h or open box mila h mene usase kha ki mene product gift packing me mangawaya tha to usne kha nhi apko open box mila jabki ye possible hi nhi ki mujhe gift packing bd bhi open box mile but mujhe dhamki dene lage ki hum cyber crime se h app milo face to face bt karenge but us din ke bad se mujhe koi milne ka phone bhi nhi aya fir mene amazon se shikayat ki to unhone saf mna kr diya mujhe refund ya replacment dene me mene pucha q to wo khte ki hamari transportation team confirmed ke chuki h ki mujhe carect product mila h or undamged h bina box ke khole kese confirm kr skta h ki andar konsa product h jabki wo box meri wife ne khola tha sir ye saf saf na insafi h sir bewkoof banaya ja rha mujhe kuch bhi bol ke mera pesa dene se inkar kr rhe h

Sir please meri help karo is dhokebaj company se mujge pese dilwayo please unke pass ek bhi those saboot nhi h meri bt ko jhutha sabit krne ka or policy ke anusar unko mera pesa ya mera product mujhe dedena chaiye but wo nhi de rhe h

Mujhe insaaf chaiye please