[Resolved]  Amazon India — EMI Not Converted - Order #[protected]

Address:

Gautam Buddh Nagar, Uttar Pradesh

Harish Rai, C/O Saurabh Vishwakarma 39/1, Janta Flats, Pocket-7 Sec - 82, Noida, U.P. 201304 Cont + 91 [protected] E-mail – harish.[protected]@gmail.com I purchased a Samsung Galaxy S Duos 3 SM-G313HRWHINS (White) on October 14, 2014 through Amazon.in with a real price of Rs.7490.00 by an option payment of 6 EMI's and I was supposed to pay the amount in 6 month installments which cost Rs.1248 per month. I selected one-day shipping delivery at Rs.99 and paid a total of Rs.7589.00 on the booking date October 14, 2014. Since the consignment was not delivered within given time, 1 Day, Amazon.in refunded Rs.99 in my account but the same time they cancelled/voided the EMI instruction. In Next month billing of my Credit card, my bank billed the total amount Rs.7589.00 in one installment. I contacted my Bank but as per them, the EMI instructions were not given to the bank hence the total purchase amount Rs.7589.00 was billed in one installment. Regarding this, I contacted the Amazon.in many times but they never co-operated properly. On 1st few calls, they accepted that it was theirs mistake and will be corrected very soon but later on, in 1st/2nd week of November 2014, they were just picking up the call an always said that it's bank fault. I don't know why they are involving to bank in this matter. If someone purchase a product from an online site with EMI payment option, it's there liability to done all the things smoothly. Since I was not able to pay the total amount to bank at one time, I made converted the amount in 6 EMI's through Bank which cost me additional payment of Rs.1300 (approx.). (Rs.300 one time Conversion charge + around Rs.1000 additional payment to bank on EMI's). Please do the needful.