Amazon India — Fake Offers - Not delivered product after 15 days from delivery date | |||||
I have order a Lenovo phone from amazon at time of Diwali offers. Offer price was Rs - 11000. i have to gift that mobile to my wife on diwali. i ordered on 19 October 2016 and delivery date was 25th Oct, product was not delivered after 15 days of delivery date and at last my ordered was cancelled. I purchased mobile as a emi, so i have loss the emi charges and now it is showing price 14000. i called to customer care approx 20 times for delivery status...every time they said my is on high priority and they assured me for next day delivery but product was not delivered. Ridiculous service by amazon... i will never trust on amazon. Order#[protected] Was this information helpful? | |||||
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Amazon India customer support has been notified about the posted complaint. | |||||
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+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
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Order ID: [protected]
I am fed up with Amazon and it courier services.Amazon push my product to Aramex courier service to deliver my package. The detail are
Courier: ARAMEX, Tracking #: [protected].
ORDER #[protected]
I have placed an order long time back on amazon and it was expected to be delivered by Friday 11Nov2016.
Its Courier service man(Aramex delivery boy) are such a big liar, they even didnt visit at my home and mentioned that could not deliver because customer was not at home. They are lying because they didnt even call me while generaly delivery boy calls before coming at home. Even i shared alternate number too but still they didnt call on any of the number.
I raised complaint on Amazon three times, they don't have any service like they could give some service request number. So cannot track history of complaints.
I call them daily and for last three days neither i am getting my product nor i am getting any call from courier service. Amazon daily told me that my issue is escalated and it will be delivered today but still they could not help to resolve the issue. Its Sunday, 13Nov2016 and still my product is not delivered.
Amazon is such a third class service and same way its courier service is. Isn't Amazon does not have any way that it could help to resolve the customer issue. They have such a practical scenario that its courier service is doing fraud and Amazon cannot do anything in that.
Shame on such a big company. In india that is the reason that Amazon like companies are not trustworthy and they are just big flop who take your money and then make customer life hell with their poor services.
I dont recommend anyone for Amazon because if you are planning to gift some product to someone then you will face that event is pass away and your product is yet not delivered and even not delivered late too.
Amazon is disturbing online market and doing fraud with indian citizen. such fraudcompanies should expell from our country. This can be done only by not buying product from this mischief company.
Fed-up with the services of Amazon and never like to be its customer again. Only one solution for such fraud company and that is only to drag these companies to the court for justice. I would like to claim for my money, my mental harrasement and time wasted by this company. If i were in UK then this company would have been crying for this big fraud.
Regards,
Ajay
[protected]