[Resolved] Amazon India — faulty mixer returned, but courier charges not reimbursed as promised | |||||
I received a faulty product (Mixer grinder) from amazon.in order #[protected]. Upon complaint, amazon asked me to return product through courier, as they don't have pickup service available. I did the same & returned fauly mixer grinder to amazon gurgaon (Haryana) address. I spent courier charges from my pocket, as i was promised to get reimbursement of the said courier charges. But now amazon is not returning my money, which i spent extra from my pocket. They are forcing me to buy something from them to realize my own money. Is this permissible without consent of the buyer. I'm so chated & urge for justice by getting my cash back to my pocket. Amazon should be fined heavily for this sort of illegal trade practices. Was this information helpful? | |||||
Oct 24, 2017 Complaint marked as Resolved I DO NOT UNDERSTAND HOW MY COMPLAIN GOT MARKED AS REOLVED?????
REOPEN IT IMMEDIATELY. Amazon kept that money to their wallet, which they should & promised to reimburse. I can't call them, as they have a system of call back from a +44... Or +180... Number. They sent mail saying, they won't reimburse money to my bank account. Amazon India customer support has been notified about the posted complaint. Oct 29, 2017 Updated by Angshumita Ray THI COMPLIN WA NEVER ADDRESSSED. HOW IT GOT REOLVED AUTOMATICALLY???? Reopen the complain immediately. This was not expected.Order ID: Your Amazon.in Order #[protected] I received a faulty product (Mixer grinder) from amazon.in order #[protected]. Upon complaint, amazon asked me to return product through courier, as they don't have pickup service available. I did the same & returned fauly mixer grinder to amazon gurgaon (Haryana) address. I spent courier charges from my pocket, as i was promised to get reimbursement of the said courier charges. But now amazon is not returning my money, which i spent extra from my pocket. They are forcing me to buy something from them to realize my own money. Is this permissible without consent of the buyer. I'm so chated & urge for justice by getting my cash back to my pocket. Amazon should be fined heavily for this sort of illegal trade practices.    | |||||
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