Amazon India — free bluetooth headset worth 2999/- not given by seller appario retail pvt ltd

Address:

560035

Order #[protected]

This is regarding a serious fraud that i faced while purchasing nikon d5600 with 18-140 mm lens kit during the great indian festival on 9th october, 2018 (From appario retail private limited).

Now nikon is running a promotion that gives out a free samsung level u bluetooth headset along with this product (Aug 2018 promotion). Date of import for my product is august 2018 earlier i though that it may not be applicable with my product and may have been discontinued. Today my friend received the same product from another site which is also august imported and in his same kit the bluetooth headset is included.

I got suspicious and visited nikon showroom to confirm if i have been cheated. To my utter dismay, the guys at the store pointed out that the sticker showing "free samsung level u bluetooth headset" has been carefully removed from my kit box. The marks of glue are clearly visible. It is so carefully done even i hadn't noticed this yet.

I have attached the closeup of my kit box and you can clearly see the glue is there where the sticker would have been.

This is a shameful act of cheating by appario retail private limited, who, in the name of sale, are denying customers their deserved free gift with such a high value product.

I want to bring this to the attention of amazon. The headset is worth 2999/- and it is not a matter of joke if the seller keeps it to himself if it is due to the customer and provided by nikon. I have attached closeup of the area on my box which shows the glue marks clearly and also snap of what my friend received and you can compare and see that the sticker has been carefully removed from where it should have been.

If this matter is not resolved asap, i will move to consumer court and sue appario retail pvt ltd for case of cheating.

Expecting a quick resolution.