[Resolved]  Amazon India — good not delivered

Address:

Flat 1E, Sopan Appartment, 104, Saha Para, E M Bypass, Garia- Fartabaad, Kolkata, West Bengal, 700084

After making the payment online for a toy, it's already 1 month. I have neither received the good nor the refund. I don't find any customer care no. I have made multiple complain through mail but no solution till date. The only thing they do is to keep on increasing the delivery date. They, if can't deliver, why don't refund my amount if there intention is not wrong??Order #[protected]
Amazon (India) is cheating Indian customer.