Amazon India — Got honey jar on ordering oneplus phone

I ordered a phone from amazon of one plus model ( CE 2 lite 5g ) blue tide, 6gb ram, 128 gb storage which costed me ₹17499 on 10 oct 2022 with order id[protected] on 14 oct 2022 and received a honey jar in it and on the same day i complained this to them and they asked me to wait till 20th oct 2022 so that they can investigate . And on 20th oct they are saying that we can not help you and your phone is delivered to you