[Resolved] Amazon India — Harassment by customer service agent and delivery boy
Mumbai, Maharashtra, India
Hi, i ordered a product from amazon india, however, delivery boy rajendra denied to deliver when i ask him i will complaint he said nothing will happen by complaint. I called customer service and spoke with dipsika she was pathetic and gave me all incorrect information, and gave me false assurance you can listen the call recording, she said i will assure you that you will get your product delivered definitely and on next day she sent an email stating order is cancelled due wrong address, everything get delivered properly this delivery has been cancelled intentionally by delivery agent rajendra, and unhelpfulness of dipsika, if you believe in your brand amazon i want you to take strict action against them please or i will loose my faith in amazon, and i want the product which is cancelled free of cost now.
Complaint marked as Resolved Jun 2, 2017
No resolution given and directly they tag it as resolved very bad customer service of Amazon in this universe.
Again please take action against Dipshika
[Jun 02, 2017] Amazon India customer support has been notified about the posted complaint.
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