Amazon India — Haven't received my product

Address:Kollam, Kerala, 691001
Website:www.amazon.com

I had order a xiaomi redmi 4A last week for limited sale offer and all my transaction are done well and the also reach near by my area, but the product was not delivered to me or no one had mad a phone call regarding this product, and on 27/03/2017 morning i had a message that my product will be delivered tomorrow but on that night u had send me a Message that my money is going to get refunded, the product that i ordered is only weekly sale phone and i also ordered a pouch and tempered glass of that product i need my product back why this poor approaches from amazon, when my product reach nearby my area at least you must had call i also willing to come there and pickup, but there is nothing done like that also, not perfect tracking details also had given by you all, perfectly disappointed i need my product back, my address was also right
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