Amazon India — Helmet wasn't delivered in a day

Website:

Amazon.in

Was promised delivery on 17th April 2022 of an order placed on 16th April 2022 u der Amazon prime free delivery. The delivery agent assigned to me refused to pick up my calls and kept cutting it. Wasn't delivered till 18th april. When I contacted the agent, he said to wait till 21st April when the policy clearly states one day delivery. He also told me I will not be compensated for my time and energy. This is unacceptable and i want a refund and adequate compensation.