Amazon India — honor, 9n it will guarantee delivery by 25 still don't get it

Dear, sir/mam,
I was ordered a phone name honour 9n on 24th october and i was paid 133 rupees extra for one day guaranteed delivery which will be shown on 25th october by 10:00 a. M. On next day 25th morning i was got a message that my product is out for delivery and on half an hour later i will also get a message that delivery boy cancel the temp on connecting with the delivery boy he is saying that he has a different route and he returned the my parcel in the station after that after that time i called on amazon customer service miss khushbu she guarantee admit that the product will be delivered yesterday on 25th by 7 and then she was later i called second time to customer care then the person set me the kusum feel any request then that a person shot me that he i will get my courier on 25th by 7 and now i am in 26 october still i am not getting my courier i was order that for a gift to a person and he was reaching to his village today evening on 26 but what will be the benefit of the courier when i will not get my courier on time after connecting with customer cares 56 times they doesn't get me a single valuable reply that that is why my career is missing or placed anything i doesn't get any valuable reply and after talking to the seniors seniors showing that they doesn't care about the customer they are showing reckless behaviour they are arrogant they are full of attitude as they said they doesn't get any e harm that the customer is ordered from this site or that side they get their salary please i am ordering from amazon since a lot of time but this time why i am having a worst experience if you can do something please do against the customer care support team and the seniors which was i talked as you have the recordings of the calls please check them