Amazon India — HP laptop

Have ordered hp laptop through, amazon by appario retail private ltd (Order #[protected] and they delivered me old laptop. After complaining amazon 1st time they accepted that they delivered wrong product and told me that investigation team will take care of this and will contact you by 30june. I was very hopefull that they understand. But they didn't respond to me or call. For them consumer is not important i think. At last today i call and they replied that amazon delivered right product when i request to talk to supervisor they said you will get the same reply. After to much forcing he call his supervisor mr. Bala and he also told me the same thing that amazon delivered the right product. How a investigation complete without coming to me checking the box and item. Amazing amazon. Got a lesson don't buy expensive things from amazon.

Shravan singh
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