[Resolved]  Amazon India — I am complaining about my refund issue

Website:Amazon.in

I had ordered one gold bracelet. I got the better price in some other site so i returned the product and i have the photocopy of the returned receipt. The seller was joyalukkas. I received a reply from seller saying that i have not returned the product. Then i called amazon customer care. They asked me to file a case in a-z buyer guarantee case. I filed it. They had assured me it will be resolved in max of 2 weeks. Now it's more than 2 weeks and they are not taking any action against my refund. Please consider this as a complaint
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 8, 2018
Complaint marked as Resolved 
Company told me to raise a-z claim for this issue and I have raised the complaint under that and after that they told me to wait for 2 weeks. It's been more than 3 weeks and still I have not received any update. They are just sending the mail saying that it's under investigation.
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19926
    Pending
    0
    Resolved
    1457
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information