Amazon India — I didn't get my refund back as it was supposed to come last week

Address:144411
Website:Www.Amazon.in

Hi,
I purchased ddr3 ram and when i recieved the item it was not working and i returned it back after one day. My amazon account showed refund would be sent on 3 to 5 working days.
It shows in my account that refund was sent to my jammu and kashmir bank account on 12 jan but till yet i didnt get my refund back. I have provided every detail in the photos.
Pleaase help...
+3 photos
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Amazon India customer support has been notified about the posted complaint.
Jan 20, 2019
Updated by Aabid Yaseen
I got a call after the complaint and they aksed me about order details and asked for pin and i got money deducted 1500Rs instead of credit.

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I have not login into my account since yesterday. Yesterday I ordered a switshirt online but it is cancelled although I have paid full amount of this using BHIM UPI and and Amazon pay. I worried that it's refunded or not.

Order number #[protected] purchase arishta fashion girls empire dress. Return but amount not credited to my account. Date 19th Dec 2018 order and return product but till date amount not credited. Customer care not support me.
Refund not add my bank account
Reference number 743332749005900442492148
And Amazon coustmor care also called That is bank falott soooo please help me sir
I neend money And refund it fast

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