Amazon India — I returned the product but my refund are not processed

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Himanshu Pilania

I ordered oneplus earphone which was delivered with some problems so that i decided to return. 25 of april My order successfully pick up by wishmaster. Amazon Received the product and My refund (1999) was canceled by amazon and saying that the product which received was copy. This is not fare. I return original oneplus bullet earphone to amazon in its package. In this situation i losses 4000 rupees means 2000 product value at the time of purchase i have given to amazon and now I returned that to amazon. I have nothing
Now amazon customer care saying they will not doing anything in this case and my call disconnected by care
Date 7 may 2022 (6:40)