Amazon India — incorrect order received : order (#[protected] of the book entitled "essentials of ecology" | |||
I had ordered a book entitles "essentials of ecology" fourth edition. Order (#[protected]. As i was ordering the book, i could judge by the cover of the book that it was the third edition, though on the page it displayed 4th edition. After placing the order i got apprehensive and immediately sent an email to the customer care. The correspondence via email is given below. Amazon Your account amazon.in Message from customer service Hello, I'm writing to you regarding your order : essentials of ecology. I completely understand your concern about your order that you need to receive 4th edition of book. I would like to tell you that i have forwarded the concern to the seller and have requested them to deliver 4th edition of book only. So be assured that you'll surely be getting the 4th edition only. I hope this helps. We hope to see you again soon. We appreciate your feedback. Please use the buttons below to vote about your experience today Warmest regards, Nisha s Amazon. I received the book on 11th august and paid an amount of 5670 rs. However when i opened the package i found that it was pale, old third edition of the book. I did not expect this from a company like amazon and even when i had given prior information to the customer care. Please look into the matter and deliver the 4th edition of the book as ordered. Was this information helpful? | |||
Amazon India customer support has been notified about the posted complaint. | |||
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