Amazon India — lg monitor 24 inch

On 11th June, ordered the above article with payment in full. At the time of placing order, my delivery address was verified. I was assured of delivery through tracking my order. During the interim, it was not intimated that my delivery address is beyond serviceable area of the authority concerned. only on the delivery, after inordinate gap of 4 days, it was mentioned in the tracking portal only the cause for not delivering the item already paid against in full.

This has led me to a unreturnable loss of 4 days barring me to opt for other available online alternative.

My question is that can I take it granted that Amazon guarantees only the quality of the items being ordered and not the delivery of the items nor the irrepairable loss of time in respect of the purchasers?
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Jun 15, 2019
Updated by parthapikudas
The amount paid kept in the disposal of Amazon beyond my reach and unutilized by me. Who is responsible for such mismanagement?
Jun 15, 2019
Updated by parthapikudas
The authority made contact over phone. Instead of paying heed to my grievances duly complained herein, they insisted on my refund asap.
Complaint comments 

Comments

I think my account is holding by amazon.. I want to shop at amazon plz unhold my account..in morning i ordered at amazon with my amazon pay balance... When I place my order I got refund and cancelled my order plz help me...
My recharge of Dth didn't complete by Amazon and also didn't received on my bank account.

Patel Dipak bhai Dahyabhai's reply, Jun 5, 2019
#402-7866291-1968348 my order id
My order number is #[protected] . Book is delivered through by you. The deliver boy delivered my order in k 605 without my permission.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19923
    Pending
    0
    Resolved
    1457
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information