Amazon India — Long Pending Refund for order cancelled due to extreme delay

I had ordered PlayShifu Educational Globe for kids on 12th September, 2022 vide order #[protected] with promised delivery on the same day. Later they changed it to 23-Sep-22 but I cancelled the product over phone by talking to customer care executives and refund was promised in 3 days. I spoke to at least 5 customer care executives till date but each of them gives the same false promise of refund without acting on this. This kind of lying and misleading is highly deplorable. I request Amazon India to take a serious look into the issue and resolve the same immediately.