Amazon India — misleading completely

This is been a very bad experience so far i faced with amazon.

There is an offer where if customer place an order and opt for pod then customer will be eligible to get 1k if customer loads money at the time of pod.

So i did the same, but before that, i've called 3 times to amazon customer care support regarding cash load,

All 3 time, they said you won't get any trouble while loading whether you're a kyc user or not.

And today, when order is out for delivery, once again i called customer care, she said you won't get any trouble. And also i informed delivery boy regarding this. He said i'll load your money..

But when delivery boy came, he unable to money load, then i called customer care again, she said you are not a kyc user thats why delivery boy not getting cashload option in his device.

So i personally asked customer care, if do mini kyc now, then would cashload works.

She said it will work. But unfortunate all of their information till now was falsified. All they wanted kyc user without giving them benefits. So they successfully accomplished in this..

Because today is last date to load at doorstep. And i kyced my account only for this.

Also there is no option for customer to de link his kyc if customer don't want to give them details.

In short, amazon took all they wanted.

Amazon took another step towards how to mislead customer.

Thanks amazon for giving me worst experience and wasted all my time. Because i've been waiting for last 5 days since ive ordered and they suddenly changed their terms and conditions.

Well played amazon. Very well played.

(Also i had placed 9 orders, and all of them were cancelled by you deliberately)

(Also i wanted to exchange 9 size for shoes, but you didn gave me an option)

(Not recommended again, fake amazon)

Regards
Deepak