[Resolved] Amazon India — mobile phone not delivered as promised | |||||
I am swarnadip giri... On 31st august 2018 i ordered a one plus 6 (6gb ram + 64 gb rom) and payment done by credit card... On my order book the status was showing that the shipment will be delivered by 3-5 september 2019... But they attempted the delivery on 2nd aug... And i was not able to take the delivery of the shipment.. Because i was out of city... The next day (03/09/2018) they attempted the delivery in my office premises... They asked me about the otp... So i provided them the otp... They didn't delivered the shipment by giving the excuse of they were not able to scan the qr code... So i called to customer care of amazon... They told me that the delivery will take place on 4th aug... But today when i called them they told me that the shipment is rejected by me... That is why the product is returned to seller... I dont want that refund... I only want this delivery today as they assured me yesterday. My order no : ordered on 31 august 2018 order#[protected] Was this information helpful? | |||||
Sep 5, 2018 Complaint marked as Resolved they told me that the product can't delivered ...because they attempted twice the delivery ... 1st time i was not present ... but 2nd time they came to my office ..i had given them the OTP for delivery ... but they started excusing that QR code is not accessible for scan on the shipment ...so they did not give me the product ... so i called to customer care of amazon +442030140221 ( Prateek ) ...he told me that they will attempt delivery for the 3rd time as i paid for this product ... he assure me that on 4th i will get that product on my hand ... but when i see the status on amazon... it is showing that the product is returned to seller...when i called them to customer care... they started telling that you will get the refund... but i dont need of refund i want the product ... Amazon India customer support has been notified about the posted complaint. | |||||
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