Amazon India — monitor, I ordered 10 days back, dispatched by amazon on the day of arrival. | |
I ordered a relatively expensive monitor on 1st oct 2019 from amazon india, for my business, which is a photography company. The order delivery date (See screenshot) was between 3rd and 10th october. On the 8th of october i checked the tracking of the shipment, it said 'yet to be dispatched, so i opened the customer care chat and requested them to take notice (See screenshot). So i also asked him what would happen if it wasn't delivered on time, he didn't reply to that. The customer care execute, assured me that it would be sent within 24-48 hours. And that was it. Today i. E the 10th of october, whilst i was desperately awaiting my monitor, as my pictures have to be delivered by saturday, i checked out my delivery status and was in for a shock, it says delivery date "tuesday, your shipment has be shipped"! I'm currently in a bit of a soup rn, how do i deliver my images to my clients? If it isn't delivered on time, my business name will be affected, as we're and always have been punctual when it comes to our delivery of images! The irony is, i, a small business can deliver my images on time, but you, amazon india pvt ltd, a multi billion dollar business couldn't even notify me that my product was late and/or wouldn't be shipped on time. You tell me amazon india, what would you do if your sellers didn't deliver their products to your warehouses on time? How much would you fine them? How angry would your customers be? How pissed off would your management and administration be? Take a long hard look at these points and you will be in my shoes.
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