Amazon India — my amazon pay is locked

Address:273001
Website:Amazon.in

I added rs758 to my amazon pay account about 4 months ago and my account is locked since then. I am not able to purchase some product. I have complained 5 times to customer care and each time they say that they have submitted the application and the account will unlock in 48 hrs. Still my money is stucked. I am feeling that my money is insecuired. Please do something, unlock my account or transfer the money to my bank account.
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