Amazon India — My refund is not reflect my account

Sir Amazon company ne mujhe 30 March ko hi mera refund 342rs. de diya tha and unka mere pass mail or reference I'd aa gya tha ..but wo refund abhi tak mere account me reflect nhi hua h ...mera account details h..
A/c no. - [protected]
A/c holder - manju
Devli road, khanpur branch, new - delhi
Ifsc code - UBIN0820296
Sir mn bank me bhi lask one week se chakkar laga rhi hoo...waha se bhi mail dalwai thi...but koi reply nhi aya ...koi kisi tarah ki help nhi mil rhi h...pls help me sir
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