[Resolved] Amazon India — No refund amount | |||||
"sir mene amazon se[protected] ko golden sparrow men's black ka order diya tha. Amazon.in order (#[protected] of""golden sparrow men's black…""amount 579 rs...[protected] ko muje mera order received hu aa. Mene apne dabit card se amazon ko payment kiya 579 rs.. But amazon se sms aaya ki aap ka txn. Fail ho gya hai bank customer care me contact kare mere bank account se 579 rs.. Dabit ho g a, use time bank ne muje mere account me 579 rs.. Cridit kar di a jo ke mere account se dabit hu a th.. Fir mene second time apne dabit card se amazon ko 579rs.. Payment kiya fir amazon se sms aata hai ke aap ko txn.. Fail ho gya hai 579 rs.. Contact bank customer care but use time mere bank se 579 rs.. Fir dabit ho g a., amazon ke agent ne muj se kha ke aap parshan na hu e a aap ka amount 5 days me by bank aap ke account me aa ja a ga amazon se sms aata hai ke bank customer care me contact kare aur unhone muje authorization code for sale transaction 286863 and reversal reference number di a. Amazon ke agent ke kha ke muje aap cash d di ji a so mene amazon ke agent ko 579 rs.. Cash d di a. Mene bank customer care me contact kiya tha bank ne kha ke aap ka do baar transaction hu tha ak baar fail hu aa to bank me use time aap ke account 579 rs.. Cridit kar di a aur jo aap ka second time tran... Hu aa hai vo safaltapurvak amazon ko 579 rs.. Hu aa hai. " So amazon ko 2 baar payment ho gya ak baar dabit card se aur second amazon agent ko 579 rs.. Di a. Me continue amazon ko e-mail kar rha hu amazon customer care ke 50 calls kar di a 579rs refund ke li a but unhone abe tak 579rs.. Refund nhi ke a, amazon ko mene bank statment, allahabad bank customer care, bank pass book entri ka screen shot bi send kiya hai. But un ka ak hi jwab aata hai ke bank customer care me contact kare amazon ko khna hai ke 2 no baar aap ka tran.. Fail hu aa hai, aur amazon muje baar baar first time fail txn.. No 286863 send kar rha hai second time fail txn.. Number nhi d rha hai. Bank maneger tak se mene baat kr va e pura unh bank statment btaya. Fir abe tak amazon ne muje 579 rs.. Refund nhi ke a hai. Aaj 4 month ho g a hai Amazon se e-mail per ak hi mail aati hai... Hello, I'm sorry to hear about this problem. I understand your concern. Please allow me to assist you in this regard. I have checked our records and found that this account is with one of our partner site amazon.in. Due to the nature of your inquiry, you will need to contact our partner site, amazon.in. You may rest assured that your transaction with amazon is always safe. We take the full responsibility of your transactions. You will find contact instructions by visiting their help pages at the following url: http://www.amazon.in/gp/help/customer/contact-us Here is their toll-free customer service phone number:[protected]This number is not accessible from bsnl/mtnl phones) If you are an international customer or are using a bsnl/mtnl phone, you can call them at[protected]. You can also click the "contact us" button on any help page (www.amazon.in/help) and choose the click to call option to have a call immediately or in five minutes. Contacting through the website ensures that they have your account information ready when we call you. We look forward to assisting you. Best regards, Sanjivani bhosale Me bhut distap hu sir 6, 000 rs.. Ke choti se job karta hu bpo me. Kitne baar bank chala gya, kitne baar amazon me complaint kra di but mere koi unvai nhi amazon me. So me amazon per cash kar na chata hu. Aap se nivedan hai ke aap mere help kare. Thank u, Was this information helpful? | |||||
Jun 2, 2017 Complaint marked as Resolved amazon se e-mail per ak hi mail aati hai...Hello,
I'm sorry to hear about this problem.
I understand your concern. Please allow me to assist you in this regard.
I have checked our records and found that this account is with one of our partner site Amazon.in. Due to the nature of your inquiry, you will need to contact our partner site, Amazon.in.
You may rest assured that your transaction with Amazon is always safe. We take the full responsibility of your transactions.
You will find contact instructions by visiting their Help pages at the following URL:
http://www.amazon.in/gp/help/customer/contact-us
Here is their toll-free customer service phone number: 1-800-3000-9009 (This number is not accessible from BSNL/MTNL phones)
If you are an international customer or are using a BSNL/MTNL phone, you can call them at 91-22-30430101.
You can also click the "Contact Us" button on any Help page (www.amazon.in/help) and choose the Click to Call option to have a call immediately or in five minutes. Contacting through the website ensures that they have your account information ready when we call you.
We look forward to assisting you.
Best regards,
Sanjivani Bhosale Amazon India customer support has been notified about the posted complaint. | |||||
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