[Resolved]  Amazon India — no refund issued as pickup deliberately scheduled and cancelled everyday

Address:

Panchkula, Haryana, 134114

I ordered a hard disk on 27 Jan 2020. and it arrived on 29 Jan 2020 in a very bad condition, it was not even bubble wrapped. whole package was in a mess.
so I requested for refund and was told that next day product will be picked up and then refund will be issued .

but next day no one came to pick up and no one even contacted me .So I complaint about it to customer care and was assured it will be picked up next day . but next day also I received message that "pickup was cancelled at the time of picking ".
so I again contacted customer care and again they rescheduled the pickup and told me that they have also filled complaint form and has directly sent pickup request to amazon pickup station .

but again next day same thing happened .
next day also same thing happened .
this is going on for 4 days now . no one contacts me, no one comes at my place . all I get is message that pickup was canceled at the time of pickup.
my refund is also not happening because of this,