[Resolved]  Amazon India — No refund on undelivered product

Address:Hyderabad

Dear Sir/Madam,

I ordered an inverter from the Amazon website with one-day delivery on 13th July 2022 but the seller failed to deliver the product even after three days then I canceled the order due to some urgency and requested a refund on 16th of July 2022.

Irrespective of multiple remainders to Amazon which were on 21st, 27th July, and 1st of August, they have not refunded my amount yet. I ordered the product using my credit card and now I have to pay the credit card bill which is 24000/-.

When I contacted them they always committed and sent a mail stating that the amount will be credited in 3 business days but all are fake commitments from Amazon without taking any action. Today is 3rd August and still, they updated in the portal as the product is returning to the seller. The same update from Amazon even after 18 days of cancellation.

I request you to take strict action on Amazon and help me with this, please.

The Amazon order ID is[protected].
Name: Ashok Kumar Sunkara.
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2022
Complaint marked as Resolved 
Thanks a lot to the consumer complaint team to resolve my issue. Just Amazon refunded my amount Yesterday means after 21 days of my request.
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19911
    Pending
    0
    Resolved
    1456
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information