Amazon India — non delivery of my mobile phone : ord:[protected]

Address:400709

I ordered online on 18-10-17 redmi note 4 64 gb phone and a separate order for its accessories, i got accessories delivery today on 23-10-17. However i was shocked to receive sms from amazon saying order is refused to be accepted.

I called delivery agent (No was given by amazon) [protected] / [protected]. Yr agent said he is in thane and not in navi mumbai and hence he has reused to deliver and returned the order.

Agent should have called me before doing such nonsense, he is not ready to resolve delivery issue.

I am eager to receive my delivery. Pls resolve and take prompt actions to have proper delivery at my stated address.

Hope u will take this matter seriously,

Regds
G m beri, [protected]@gmail.com, [protected]
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Amazon India customer support has been notified about the posted complaint.
Oct 23, 2017
Updated by Gmberi
I have talked to concen delivery agent & also on yr help no[protected] they could not assure me what all can be done. pls take my non delivery complaint due to stupid agent seriously and arrange delivery to my same stated address,
Oct 27, 2017
Updated by Gmberi
AMAZON INDIA NEEDS TO SET THEIR DELIVERY NETWORK IN PROPER WAY. MY REDMI NOTE 4 WAS ORDERED ONLINE ON 18-10-17, IT WAS NOT DELIVERED TO MY ADDRESS BUT WENT INTO SOME OTHER ZONE. IN THE CONFUSION BETRWEEN DELIVERY AGENTS IT WAS SENT BACK BY AGENT TO AMAZON STORES.
AFTER I LOGGED COMPLAINT & 4 TIMES FOLLOW UP ON AMAZON INDIA CONTACT NO, I WAS ASSURED THAT I WILL GET FRESH DELIVERY BY 26-10-17 AND CUSTOMER CARE PEOPLE TOLD ME NOT TO WORRY AND CALL THEM AGAIN N AGAIN. FINALLY THEY GAVE ME SHOCK STATING I AM GETTING A REFUND.

DELIVERY SERVICES IN INDIA ARE NOT UP TO THE MARK.
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