[Resolved]  Amazon India — non delivery of order id[protected]

Sir, with reference to my order id[protected] which was sent through Gati Courier Service by asg fitness i would like to inform you that i have contacted Gati KWE courier service twice over telephone and once personally visited their office. In spite of my repeated follows up i am unable to find any suitable solution from them. If once they said my order has arrived at dibrugarh next moment they said it is still in tinsukia. Apart from that they are displaying false information in their tracking info. Yesterday I personally visited their office and asked them about my order. First they were not confirmed whether my order is available with them or not. Then they confirmed me that my order is at tinsukia and assured me that it would be collected today and would be delivered to me. But I don't understand how my order reached tinsukia which comes after destination station ie Dibrugarh. Today I am very much upset because inspite of their assurance I have not received my order yet. Now they are displaying in their tracking info that my order was damaged. Now I must say that this Gati Kwe is one of the worst courier service I have ever met. I have been purchasing items from amazon since 2015 i have never faced this kind of issue with any of the courier services. Now I must say amazon should blacklisted this Gati Kwe courier service. Now I am feeling uncertainity wether I will get my product or not. As I need my product urgently so I request you kindly confirm me wether I will get my product or not if yes then when or if not please refund my money at the earliest. Now I think twice before purchasing any item from Amazon. I am very much disapointed.