[Resolved]  Amazon India — non refund of rs 19, 999/- a scam in collaboration with shakshi exports

I had ordered for a canon eos 1500d 24.1 digital slr camera on 25 august 2019 (Order#[protected], i paid rs 19, 999 and the delivery was expected by 30th of august. Item was sold by shakshi exports, they shipped item with usps and provided tracking id:[protected]. When item was not delivered on its due date i called amazon they told me to wait for next 2 working days. After 2 working days they told me that the order was cancelled on 26th of august. Your total amount will be refunded to you. But still i am not refunded with the amount and amazon is not giving any satisfactory answer.

Actual scam behind the scene: shakshi exports is a fake company and they never shipped any item against my payment yet they provided me tracking id which is actually fake. Further amazon is trying to defend shakshi exports to do this fraud.
Now fraud is this, if you sell an item in amazon 5000 cheaper than other sellers then people will definitely get attracted to you. Now i guess at least 100 people all over india must have ordered this amazing camera and since they didnt kept cash on delivery option, they have earned rs 20, 000x100 i. E a total of rs 20lac without any effort. And they earned it as an interest-free loan from public.
This is a scam which amazon is supporting.