Amazon India — not giving option to return faulty product | |||
Hi I have purchased webcam from amazon and received the package yesterday. And they webcams are not working. When i try returning the product it says not eligible for return. I called customer service and told them the products which i received yesterday from amazon are faulty. Then they were saying to send the products to vendor by some private courier. Then they will look into it. I don't understand why i should courier to vendor if i have received faulty products from amazon. Please help me resolve my problem. . Was this information helpful? | |||
Amazon India customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
Refund of Rs.5370.00 has not been Deposited my SBI ATM Card.
Reply
7%
Complaints
19927
Pending
0
Resolved
1458
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
View all Amazon India contact information